The water treatment facility reversed the command quickly, due to which the impact of this breach was minimal. The employee informed the company, after which they contacted the police. “The amount of sodium hydroxide that got in was minimal and was reversed quickly,” Gualtieri confirmed. “The next thing you know someone is dragging the mouse and clicking around and opening programs and manipulating the system,” Gualtieri said. Reportedly, on Friday around 8:00 am and then on 1:00 pm, hackers remotely accessed the TeamViewer software on the computer of an employee of the facility while performing routine monitoring of the computer system.ĭuring the second attempt, the employee got alerted as a window popped up, revealing that someone was controlling the computer. Hackers Exploited TeamViewer to Gain System Access However, the attempt was thwarted by the facility’s in-house IT team. Hackers tried to increase the level of an additive to dangerously high levels. The public utility provides water to thousands of residents in Oldsmar, Tampa, Florida. Pinellas County Sheriff Bob Gualtieri revealed that unidentified hackers breached a water treatment facility’s computer system. Unknown hackers tried to poison the water supply that could have harmed thousands of residents in Oldsmar, Tampa, Florida. “Users ought to download TeamViewer only through the official TeamViewer channels such as the TeamViewer website. “Users should avoid all affiliate or adware bundles: While users may think they are just downloading a harmless program, the software could in fact install something else,” the statement said. The statement also indirectly warned user to avoid downloading TeamViewer software from free-software repositories, which often packs installers with unwanted programs. We have no evidence that these issues are related.” “Some online media outlets falsely linked the incident with past claims by users that their accounts have been hacked and theories about would-be security breaches at TeamViewer. TeamViewer immediately responded to fix the issue to bring all services back up. The outage was caused by a denial-of-service attack (DoS) aimed at the TeamViewer DNS-Server infrastructure. “TeamViewer experienced a service outage on Wednesday, June 1, 2016. However, the Team Viewer team has now issued an updated statement on the outage and unauthorized connections that read: “Unfortunately, users are still using the same password across multiple user accounts with various suppliers.” “TeamViewer is safe to use, because TeamViewer has proper security measures in place including end-to-end encryption to prevent man-in-the-middle attacks, anti-brute-force means, and more,” the blog posting added.
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